Help Centre
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β Frequently Asked Questions
Quick answers to our most common questions.
No matching questions found. Please contact our support team.
How long does delivery take?
Our current estimated delivery window is 8β11 working days. Delivery times depend on the destination, availability and courier.
How do I track my order?
Open Track My Order and enter your WooCommerce order number and the billing email used at checkout.
What is your returns policy?
See the Returns & Refunds page for applicable conditions, including rights provided by South African consumer law.
What payment methods do you accept?
The secure checkout displays the currently enabled payment gateways, including Yoco where configured.
Do your products have a warranty?
Product-specific warranties must be stated on the product page and in your order documents.
Can I change or cancel my order?
Contact us promptly. A change or cancellation depends on order status and applicable consumer rights.
Do you deliver nationwide in South Africa?
Irontech offers delivery to supported addresses across South Africa. Confirm address availability at checkout.
What if my item arrives damaged or faulty?
Contact support with your order number and photos where relevant; we will explain the next steps under our returns process.
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Shipping Information
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Returns & Refunds
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